All return items must be new, unused, never mounted and must include all the original packaging to receive credit. All regular stock merchandise may be returned at buyers expense for a refund within 14 days of when you received.
We will gladly exchange any items that you return after 14 days or we can give you credit on your customer account that can be used on a future purchase. This condition is void if more than 30 days past purchase date.
If you wish to return an item after 30 days you must first call or Email us to get a return authorization.
All returned special orders will have a 20% restock fee.
If special orders are returned, then store credit will be issued
Condition of Return Items Must Be As Follows:
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To qualify for a refund, ALL items must be returned in their original condition, unopened, and including the original packaging and containers, documentation, warranty cards, manuals, all accessories, and security seal, shrink wrap for Books, Music, and Video products.
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Do not mark or deface original manufacturer containers in any manner.
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We will not accept returns if packaging is not in its original condition - we will return such items to you at your cost. If you reject shipment, we reserves the right to liquidate the inventory and withhold credit. All costs related to return shipping must be paid by the customer.
We try to do the best job to help you with your selection. We cannot be responsible for shipping charges if you choose to return or exchange the item. All returns must be shipped prepaid and please include payment for re-shipping of exchanges. Closeout, Clearance Items and overstocks will not be accepted for return.
Questions? Click here to contact us.
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