If you have lost your packing slip and you would like to return and item for refund or exchange, then you will need to email us. When you ship your package, make sure you have included, on a piece of paper, your NAME, ADDRESS, PHONE NUMBER, ITEM ORDERED, and DATE RECEIVED. We must have all of this information in order to process the return and refund your account or give you store credit. If you have any Questions? Click here to contact us.